Top 10 Reasons Why Jury Duty Gets Negative WoM
http://www.garycohen.net/2008/04/01/top-10-reasons-why-jury-duty-gets-negative-wom/
I learned something on Jury Duty yesterday thanks to a lecture by a defense counsel on soft spoken potential jurors. He could have been talking about WoM. He said:
1. Public speakers must speak up and need to be heard
2. Noise drowns out what people are saying
3. Stand up and be heard
4. You have a responsibility to listen
5. Ask if you do not hear them (and incredibly in his 25 years of being a defense counsel, only a handful of times has a juror asked for something to be repeated.)
It is my second time on jury duty in the last 10 years. And it is the second time that the lawyers took a break from jury selection and came back to say that they had settled a long outstanding case. This case was out there for NINE AND A HALF YEARS!
In some respects, Jury Duty can only generate bad WoM. Why? Here are my top 10 reasons for Jury Duty to generate negative WoM:
